Privacy Policy
This policy explains how Pickle Systems collects, uses, and protects your information when you use hubs, stream tools, overlays, billing features, public community surfaces, and connected platform accounts.
What we collect
We may collect account identifiers, profile and login details, connected platform identifiers, channel IDs, OAuth or access tokens, hub and post content, overlay settings, giveaway settings, billing-related records, device/session data, and usage events needed to operate the service.
How we use it
We use this information to authenticate you, connect supported platforms, run channel tools, power overlays and giveaways, show hub and community features, process subscriptions, support diagnostics, improve reliability, and respond to abuse or security events.
Connected platforms
If you link Twitch, Kick, YouTube, TikTok, Roblox, Google, Discord, or other supported services, we store the identifiers, scopes, tokens, and related metadata needed to provide the features you enabled. This can include Twitch channel IDs, Kick channel details, YouTube/Google channel or account identifiers, TikTok bridge details, Roblox user IDs, Roblox Hub link status, Discord identifiers, and platform connection state.
Roblox Raise and game data
When you use Roblox Raise, Roblox podiums, Roblox Giveaway, Roblox Wheel, or Hub-linked Roblox features, we may store Roblox user IDs, display names, claimed podium state, selected mode, raise text, donation button values, Robux transfer request IDs, receipt metadata, place or universe identifiers, raised totals, donated totals, and leaderboard or profile summaries.
Public features and shared content
Some information becomes visible to others when you use public-facing features. This can include your display name, hub or profile content, posts, replies, reposts, channel branding, live status, giveaway entrants or winners, raise totals, donated totals, leaderboard positions, Roblox podium display text, and overlay-visible content when those features are active.
Cookies, sessions, and local state
We use cookies, sessions, and similar local state to keep you signed in, remember your navigation context, complete connection flows, and route you to the correct hub, dashboard, admin area, platform setup page, or connected surface.
Billing, purchases, and transfers
If you use paid plans, trials, billing features, Robux transfer tracking, or other purchase-related features, payment or transfer processing may be handled through third-party providers or platform-controlled flows. We may store subscription state, order history, invoice references, transfer references, receipt metadata, raised/donated summaries, and related account status, but we do not store full payment card details ourselves.
Diagnostics and logs
We may keep operational logs, provider responses, error data, bridge or integration status, API request metadata, game receipt posting results, and audit information to troubleshoot issues, maintain uptime, protect the platform, and verify feature readiness.
Sharing
We do not sell your personal information. We may share data with service providers or platform partners only when needed to run the service, process payments or platform-controlled transfers, complete platform integrations, investigate abuse, protect users, or comply with law.
Retention
We keep information for as long as reasonably necessary to operate the service, maintain continuity, complete transactions, resolve disputes, enforce terms, comply with law, preserve backups, maintain audit history, and prevent duplicated or fraudulent receipt processing.
Security
We use reasonable technical and organisational measures to protect your information, including controlled access to sensitive configuration, platform secrets, OAuth tokens, and account data. No online service can guarantee absolute security.
Your choices
You can disconnect supported platforms, update or remove profile and overlay content, manage channel settings, and stop using the service at any time. Some historical records may remain where needed for legal, security, billing, anti-abuse, receipt deduplication, or operational reasons.
Age requirements and policy updates
You must meet the age requirements of Pickle Systems and any connected third-party platform, including Roblox and streaming platforms. Continued use after we publish an updated privacy policy means you accept the revised policy.